Individuals are unique and each views the world through a different lens. Their background and life experiences shape their views and values. Certainly, this holds true for the various generations that comprise today’s workforce. And, this is not a characteristic that a risk manager can afford to overlook. Baby boomers, generation Xers, and millennials all approach the workplace differently and bring with them an array of unique risk management and insurance considerations. This is true in pre-loss matters that impact workforce hiring and training practices as well as post-loss issues that impact recovery and claim handling.  For example, the way members of each generation learn and communicate is different.  Their views toward health, wellness and recovery are different. And, their overall attitudes toward work and their employer can vary widely.  Risk managers must be prepared to meet members of each generation on their own terms to maximize their productivity and value at the workplace. This session will illustrate this realistic viewpoint by having members of multiple generations react to various risk management and insurance scenarios through role play. LOL